YOUR QUESTIONS ANSWERED
Nomni launch
FAQs
What's changing, what’s coming together and what it means for your business.
General Questions
What is Nomni - Who is Nomni?
Why did you create Nomni?
What is Nomni, exactly?
Which types of hospitality businesses benefit from using Nomni?
How does Nomni drive revenue and margins?
How much does Nomni Cost?
Why are you making this change?
Do I need to do anything?
Customer Questions
I just logged in, and it’s got a different name and looks different - what is going on?
Have any features or operations in the product changed?
Will this affect my day-to-day operations?
Will my contract, pricing or billing change?
Will my support and account contacts change?
Will my data and integrations be affected?
Will my staff need retraining?
Will my guests notice anything different?
Does this mean I'll get access to more features?
What's the benefit of Nomni vs what I have today?
Will the Liven/Abacus/Zeemart/OrderUp brand still exist?
Where can I learn more or see a demo?
Will my customers or guests notice?
Technical & Platform Questions
Will my login or platform URL change?
Will I start receiving emails from a new address?
Do I need to do anything?
Product Questions
What is Nomni One
What is Nomni POS - what happened to Abacus?
How does Nomni POS work and compare to others?
What is Nomni Ordering - I use OrderUp / Blue - is it the same?
Is Nomni Loyalty the same as Liven?
Is Nomni Procure the same as Zeemart?
What about my Magic App and App Studio?
What about Liven Engage, Liven Insights and Liven Pay?
What about my hardware — POS terminal, kiosk, KDS, CFD?
What’s the difference between Nomni Magic Ops and Nomni Magic Apps?
Does Nomni do AI?
What is Nomni Voice?
Finance Questions
Why is my invoice now coming from Nomni?
Is this the same company I've been doing business with?
Do I need to update my records?
Will I see any changes to my products or services?
Who do I contact if I have questions about my billing?