Automated emails generate 320% more revenue than non-automated ones, making marketing automation a powerful tool for businesses aiming to deepen guest relationships and drive engagement.

Manual Marketing Is Slowing You Down. Here’s a Better Way to Keep Guests Coming Back.

Keeping guests engaged takes more than great service; it takes timely, personalised communication. But for busy hospitality teams, doing this manually just doesn’t scale. 

That’s where Nomni Engage comes in.

Why Automate in Nomni Engage?

Staying relevant across venues, visits, and offers is difficult to manage manually. Nomni Engage allows teams to build targeted automations that run in the background, using existing guest data to deliver the right message at the right time.

Example from Nomni Engage: A simple, targeted automation in action.

All your customer data lives in one place, you can launch targeted automations without exporting lists or juggling tools. Whether you're starting from scratch or using one of our ready-to-go templates, the Nomni Engage Launchpad makes every step simple, supported, and fast.

Here are just a few ways you can activate automations that keep your brand connected and your guests engaged:

• Welcome new guests and introduce your loyalty program with a first-touch flow

• Send birthday offers to celebrate guests and drive timely visits

• Promote venue-specific events based on recent visit history

• Nudge dormant Brandollar holders to return with personalised incentives

• Collect feedback automatically after visits to measure guest satisfaction

Over 30 Ready-to-Run Automations That Spark Engagement

Nomni Engage includes a growing library of 30+ automation recipes designed for hospitality. Each automation can be customised based on your venue, audience, or operational goals.

These examples show how Nomni Engage can automate guest touchpoints in a structured and timely way:

Welcome Series – Onboard to Loyalty
When a new guest visits or signs up, trigger a welcome message introducing your loyalty program and explaining how to earn and use rewards. A structured onboarding sequence supports long-term retention.

Birthday Promo – Celebrate & Invite
Send guests a birthday message with a relevant offer. This provides a clear reason to return and often increases group visits.

Venue Promotion – Localised and Relevant
Promote local events, venue-specific specials, or announcements. Messages can be triggered based on visit history or location to maintain relevance.

Dormant Brandollars Campaign – Reignite Interest
Identify customers who have purchased rewards but have not returned recently. A reminder or small incentive can prompt re-engagement and additional spend.

Survey Follow-Ups – Listen and Learn
Trigger a post-visit or post-campaign survey to collect guest feedback. Automations can be segmented by venue, visit date, or customer type and connected to NPS tracking.

It’s simple to get started

Nomni Engage includes pre-built automations that reduce the need for manual campaign setup. Teams can customise existing recipes without advanced CRM or email marketing expertise.

Nomni Engage can also integrate with non-Nomni platforms where required.

If you are ready to automate marketing, reduce costs, and boost revenue, let's chat!