Tipping has always been a small gesture with a big impact, especially for frontline hospitality staff. But when digital tip prompts are buried or optional, many customers simply miss them. For venues relying on online ordering, that can mean missed revenue for the people who serve your brand every day.

That’s exactly what Liven’s new Enhanced Tips Workflow in OrderUp Blue is designed to fix.

With this update, customers now see a tipping prompt automatically when they land on the checkout screen. No clicks, no hunting for buttons. It’s front and centre — with simple predefined tip options, a custom input field, and the freedom to skip it if they choose.

There’s no change in price or configuration needed. This feature is now live for all businesses using OrderUp Blue’s online ordering module.

New Tipping Flow

1. Customer reaches the checkout page

2. A tipping pop-up appears instantly

3. They select or enter a tip amount, or dismiss the popup

4. The “Leave Tip” button remains accessible afterwards for reconsideration

Key Benefits:

• Boosts tip participation

• Reduces friction in the tipping experience

• Keeps control in the customer’s hands

Key Features:

• Auto-popup tipping at checkout

• Predefined and custom amounts

• Dismissible prompt, persistent tip button

• Seamlessly integrated into the checkout flow

Already using OrderUp Blue? This is live for you today. New to Liven? Learn more about OrderUp Blue here.