loyalty

loyalty

30 July 2025 • 3 min read

30 July 2025 • 3 min read

Now, Take Control of Your Loyalty Experience in the Magic App

Now, Take Control of Your Loyalty Experience in the Magic App

Now, Take Control of Your Loyalty Experience in the Magic App

Magic App 2.0 now lets you fully control and customise your branded loyalty experience directly inside Nomni Studio.

Magic App 2.0 now lets you fully control and customise your branded loyalty experience directly inside Nomni Studio.

Written by

Nomni

The ultimate hospo solution

With the latest update to the Magic App, you can now configure your loyalty experience directly inside Nomni Magic App Studio. This removes the need for back-and-forth requests and gives you direct control over how your branded loyalty program operates, appears and functions.

This update marks a shift for Magic App operators. Loyalty settings can now be managed independently within your own environment.

What You Can Do Now

The Loyalty Editor inside the Nomni Studio provides direct control over your reward program.

You can:

  • Turn your rewards program on or off with a simple toggle.

  • Rename or update your program and Brandollars (your venue’s exclusive currency), including the name.

  • Style your loyalty card to align with your brand identity.

  • Control messaging across the Earn and Buy sections.

  • Embed your Brandollar purchase URL.

  • Add a map showing participating locations.

  • Preview changes instantly before publishing.

How to Use the Loyalty Editor to Improve Your Program

Align Your Messaging to Your Brand: Use the Content tab to rename sections such as “Earn Brandollars” or “Buy Brandollars” so they reflect your brand tone, whether direct, premium or casual.

Clear, familiar language improves engagement and ensures your loyalty program feels consistent with your venue.

Match the Look to Your Venue: Customise colours, text and styling of your loyalty card in the Appearance tab. Apply your brand palette and align the design with your in-venue signage or website.

Visual consistency strengthens recognition and reinforces trust.

Display an Interactive Map of Participating Locations: Use the Location embed field to add a Google Maps link showing participating venues.

Customers can quickly see where rewards can be earned or redeemed, reducing confusion and improving usability.

Drive Prepaid Spend: Add your Brandollar Buy URL directly into the setup field so customers can access it from the loyalty section.

Prepaid rewards secure future visits. Making them visible and accessible increases uptake.

Preview Before You Publish: All changes appear instantly in the real-time preview window. Review layout, messaging and flow before publishing.

This ensures a smooth customer experience without additional support requests or delays.

Only on Magic App 2.0

This feature is available exclusively to venues using Magic App 2.0.

Venues operating on the previous Nomnie app or a legacy Magic App version will need to upgrade to access these capabilities.

Upgrading provides access to:

  • Loyalty Editor in Studio: Manage and customise your loyalty experience directly within the Nomni Studio.

  • Branded App Shortcut: Customers can save your fully branded experience to their home screen without downloading an app.

  • Integrated Loyalty Engine: Earn and redeem Brandollars natively within your branded environment, without redirecting to the Liven App.

  • White-Label Ecosystem: Deliver a fully branded customer experience across loyalty, ordering and marketing, with or without an app download.

  • Advanced Online Ordering: Access updated menu management, checkout flow and upsell tools designed for mobile-first ordering.

  • Loyalty Tiers: Introduce structured, tier-based rewards for high-value customers.

  • Targeted Coupons: Send behaviour-based offers to specific customer segments at defined moments.

  • Membership QR Flow (Coming Soon): Enable staff to scan a customer’s QR code to identify, reward or redeem instantly in-venue.

Want In? Request Your Upgrade

It takes less than 15 minutes to configure and launch your loyalty app.

Request access now, and we’ll get you upgraded.

Take control of your loyalty experience and stop waiting for someone else to run it for you.

With the latest update to the Magic App, you can now configure your loyalty experience directly inside Nomni Magic App Studio. This removes the need for back-and-forth requests and gives you direct control over how your branded loyalty program operates, appears and functions.

This update marks a shift for Magic App operators. Loyalty settings can now be managed independently within your own environment.

What You Can Do Now

The Loyalty Editor inside the Nomni Studio provides direct control over your reward program.

You can:

  • Turn your rewards program on or off with a simple toggle.

  • Rename or update your program and Brandollars (your venue’s exclusive currency), including the name.

  • Style your loyalty card to align with your brand identity.

  • Control messaging across the Earn and Buy sections.

  • Embed your Brandollar purchase URL.

  • Add a map showing participating locations.

  • Preview changes instantly before publishing.

How to Use the Loyalty Editor to Improve Your Program

Align Your Messaging to Your Brand: Use the Content tab to rename sections such as “Earn Brandollars” or “Buy Brandollars” so they reflect your brand tone, whether direct, premium or casual.

Clear, familiar language improves engagement and ensures your loyalty program feels consistent with your venue.

Match the Look to Your Venue: Customise colours, text and styling of your loyalty card in the Appearance tab. Apply your brand palette and align the design with your in-venue signage or website.

Visual consistency strengthens recognition and reinforces trust.

Display an Interactive Map of Participating Locations: Use the Location embed field to add a Google Maps link showing participating venues.

Customers can quickly see where rewards can be earned or redeemed, reducing confusion and improving usability.

Drive Prepaid Spend: Add your Brandollar Buy URL directly into the setup field so customers can access it from the loyalty section.

Prepaid rewards secure future visits. Making them visible and accessible increases uptake.

Preview Before You Publish: All changes appear instantly in the real-time preview window. Review layout, messaging and flow before publishing.

This ensures a smooth customer experience without additional support requests or delays.

Only on Magic App 2.0

This feature is available exclusively to venues using Magic App 2.0.

Venues operating on the previous Nomnie app or a legacy Magic App version will need to upgrade to access these capabilities.

Upgrading provides access to:

  • Loyalty Editor in Studio: Manage and customise your loyalty experience directly within the Nomni Studio.

  • Branded App Shortcut: Customers can save your fully branded experience to their home screen without downloading an app.

  • Integrated Loyalty Engine: Earn and redeem Brandollars natively within your branded environment, without redirecting to the Liven App.

  • White-Label Ecosystem: Deliver a fully branded customer experience across loyalty, ordering and marketing, with or without an app download.

  • Advanced Online Ordering: Access updated menu management, checkout flow and upsell tools designed for mobile-first ordering.

  • Loyalty Tiers: Introduce structured, tier-based rewards for high-value customers.

  • Targeted Coupons: Send behaviour-based offers to specific customer segments at defined moments.

  • Membership QR Flow (Coming Soon): Enable staff to scan a customer’s QR code to identify, reward or redeem instantly in-venue.

Want In? Request Your Upgrade

It takes less than 15 minutes to configure and launch your loyalty app.

Request access now, and we’ll get you upgraded.

Take control of your loyalty experience and stop waiting for someone else to run it for you.

Nomni is the first complete hospitality system that works for you. Loved by over 35,000 venues across Asia Pacific and used by tens of millions of diners and operators annually. To see how Nomni can work for you, visit Nomni.ai

Nomni is the first complete hospitality system that works for you. Loved by over 35,000 venues across Asia Pacific and used by tens of millions of diners and operators annually. To see how Nomni can work for you, visit Nomni.ai

End not knowing!

Get industry insights, guides, best practices from the best operators, sneak previews of new technology, and more!

End not knowing!

Get industry insights, guides, best practices from the best operators, sneak previews of new technology, and more!

End not knowing!

Get industry insights, guides, best practices from the best operators, sneak previews of new technology, and more!